SCCHE Members' Services FAQ

There are 2 separate features of the SCCHE online services that require a user to login to use or change options for that feature:

SCCHE Group (Yahoo Group)
Members' Only Area (update your membership info)

Access to the SCCHE Group is by SCCHE members only. Passwords are sent after membership approval.

Initial access to the Members' Only Area requires the user to request their SCCHE Member ID and Password be sent to their email address . Obviously, the email address must already be in the membership database to do this. The user can then use their SCCHE Member ID and Password to access the Members' Only Area where their membership information and passwords may be changed.

Frequently Asked Questions:

• 1) How do I get a password for the Members' Only Area?
  Go to the Members' Only Area at:
  http://scche.org/cgi-bin/ds_members/ds_members.pl
  Enter your email address and click the "Send New Password" button.
  NOTE : your email address must be the one associated with your name in the SCCHE membership database.
  You will receive an email containing your SCCHE Member ID and Password . The first time you access the Members' Only Area, you will be asked to provide a validation question and answer to be used to verify your identity for future changes of your Members' Only Area password.
  
  
  IMPORTANT: The usernames and passwords are case sensitive which means that an "A" is NOT the same as an "a". Also it is often very difficult to discern an "0" from an "O" (zero from an oh) or a "1" from an "l" (one from an ell); therefore, I highly recommend using a copy/paste function (i.e. CTRL-C/CTRL-V) to copy usernames and passwords from the received email to the text box where they are entered.
• 2) How do I use the Members' Only Area?
  Use your SCCHE Member ID / Password to login to the Members' Only Area
  ( http://scche.org/cgi-bin/ds_members/ds_members.pl)
  To change the password for the Members' Only Area,
  Click the "Change Password" button.
  To download files from the Members' Only Area,
  Click the "Download Menu" button
  To modify your membership information,
  Click on the "View/Edit Listing" button
  
  
  NOTE: In order to use the Members' Only Area, you must have cookies enabled within your browser. The method to do this varies between browser versions, so consult your browsers help section to determine how this may be done. Also, some computer security programs may disable cookies on your system, so check this as well.
• 3) I lost my password, how do I get my password for the Members' Only Area?
  Go to:
  http://www.scche.org/cgi-bin/ds_members/ds_members.pl
  Enter your email address and click the "Send New Password" button. You will be asked the validation question that was generated when you created your password. An email containing your SCCHE Member ID and a new Password will be sent to your email address (the email address listed in the membership database).
• 4) What files are available for download from the Members' Only Area?
  The most recent editions of the SCCHE Newsletter and The Teaching Pioneer are available as well as other documents that can not be posted on the public SCCHE website. From time to time messages may be sent via the SCCHE Loop concerning materials available for download from the Members' Only Area .
• 5) I've tried everything and I still can not access the Members' Only Area, What Now?
  First: Follow the step-by-step procedures at:
  http://www.scche.org/html/services/moaaccess.html.
  Second: Contact the Webmasterwith the following information:
  
  Do not send your Username or Password unless specifically requested to do so.
  a) The step where you first encounter problems
  b) The URL of the location you are trying to access
  (The URL is the web address
  e.g. http://www.scche.org/html/faq.html)
  c) What you did
  (The specific fields into which you entered data,
  what button you selected, ...)
  d) The system response when the problem occurs
  (Do you see an Error Message,
  does it just repeatedly ask for a Username / Password,
  or ...?)
  e) Include the name your Internet Service Provider
  (e.g. AOL, Comcast, Earthlink, Windstream, ...),
  f) The software you are using to access the web site
  (e.g. Internet Explorer, Firefox, Opera, ...)
  
  Remember , the Webmaster does not have access to Passwords. If you have any suggestions for ways to make these instructions easier to understand, I am VERY open to ideas!
• 6) How can I tell if my membership has been renewed?
  Use the "View/Edit Listing" button to access your Directory Information from the membership database in the Members' Only Area and check your "Dues Paid" status.
• 7) How do I change my email address?
  1) Login to the Members' Only Area,
  2) Click on the "View/Edit Listing" button and update the email address in the membership database
  
  Obviously, you can not do these unless you have previously retrieved passwords for these features before the change in email address is required...